Series

Dental

Part 1

Grace Under Fire: Management of the Difficult Patient

0:001:10:20
Transcript
I wanted to share this afternoon a topic that we all have to deal with, each 1 of us, right? We all have to deal with dealing with difficult patients, and they come in many shapes and sizes, right? And there are many...
Description

At the end of the presentation, the learner will be able to:

Anticipate and prevent triggering elements that may bring about negative confrontations with difficult patients.

Diffuse and de-escalate a real-time confrontation with a difficult patient.

Avoid litigation by timely, compassionate, and consistent communication.

Discuss how management of the difficult patient is one of the ways God teaches grace to the patient and to the provider.

Parent Series

Dental

Parent Conference

AMEN Conference 2025: Touched By Grace

Sponsor

Adventist Medical Evangelism Network (AMEN)

Recorded

October 31, 2025, 4:20 AM

Copyright ⓒ2025 Adventist Medical Evangelism Network (AMEN).

Free sharing permitted under the Creative Commons BY-NC-ND 3.0 (US) license.

The ideas in this recording are those of its contributors and may not necessarily reflect the views of AudioVerse.
  1. A Case Study in Faith

    1h 12m
  2. What’s Lifestyle Got to Do With Your Eyes?

    45m
  3. The Patient Experience 2b

    1h
  4. Spiritual Intervention in Medical Practice: Why, Who and How

    1h 1m
  5. Praying with Patients

    59m
  6. Mental Health 1

    1h 16m
  7. The Mystery of God- Part 2

    35m
  8. Grace in the Darkness

    16m